Can i get a refund?
Unfortunately, we are not able to offer refunds for the downloadable products. Unlike the physical products, there is not any technical way to check if the files are being used. If you have any problem which has to do with the problem, you can open a support ticket and our team will try to solve all your problems. In case our support would not be able to get the product working on your site AND the issues are caused by our code we would then issue a refund.